Course 05 · Training
WhatsApp sales course
“Turn every message into a sales opportunity.”
Learn to use WhatsApp Business as a sales tool: catalog, quick replies, follow-up and closing with customers.

About the course
WhatsApp sales and customer care
The WhatsApp sales course is made for teams that get messages every day and feel customers are slipping away. They will learn to set up WhatsApp Business professionally and lead each conversation from the first greeting to closing the sale.
We set up the business profile, the product or service catalog, welcome and away messages, quick replies and labels to organize leads. We practice service scripts, how to answer price questions, how to follow up without being pushy and how to ask for the sale naturally.
It is the ideal course for hotels, real estate firms, restaurants, shops and service businesses in Puerto Vallarta, where much of the selling starts in a chat. Your team leaves with its own customer care playbook and tools ready to use the next day.
How the course works
Each session combines a short explanation with hands-on exercises on your own brand. Before we start we run a quick diagnosis to understand your team's level and tailor the examples to your industry. Participants work with their phones, accounts and products, and at the end they receive support material, templates and a Q&A session. Every attendee also receives a certificate of participation.
Training from an agency that does it every day
What we teach is what we apply for our clients in services like websites that sell. After the course we can keep supporting you with content production or monthly reviews. See all our training courses or request a training quote and we will send you the syllabus, duration and available dates.
Topics covered
- WhatsApp Business
- Catalog
- Quick replies
- Labels
- Follow-up
- Closing sales
What you will learn
- Set up WhatsApp Business professionally
- Create your product or service catalog
- Welcome, away messages and quick replies
- Organize leads with labels
- Scripts to answer questions and objections
- Follow-up and closing techniques
Syllabus
Course modules
- Module 1Professional WhatsApp Business
Profile, hours, catalog and links
- Module 2Basic automations
Welcome, away messages and quick replies
- Module 3Service that sells
Scripts, tone and handling objections
- Module 4Follow-up and labels
Organize leads and stop losing sales
- Module 5Closing and after-sales
Ask for the sale, get paid and ask for referrals
Who is it for?
- Salespeople and sales advisors
- Hotel front desk and reservations
- Real estate agents
- Entrepreneurs who sell through messaging
Formats and duration
We go to your offices and adapt the content to your team.
Interactive sessions on Zoom or Meet, from anywhere.
For entrepreneurs who sign up on their own.
Duration: 4 hours · 1 session
Benefits for your business
- 01Fast replies
no customer is left waiting
- 02More closes
conversations guided toward the sale
- 03Order
leads organized and followed up
- 04Professional image
friendly, consistent service
Request information
Get a training quote for your team
Request information
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